During a counseling session, which of the following is a mistake leaders should avoid?

Leaders must be aware of personal biases during counseling sessions as such biases can significantly impact the effectiveness of the conversation and the relationship built with the subordinate. Personal bias can lead leaders to form judgments or conclusions that are not based on facts or the individual's performance. This can hinder an accurate assessment of the situation and can create misunderstandings.

In contrast, expressing empathy, providing constructive feedback, and encouraging participation are essential components of effective counseling sessions. Empathy helps build trust and rapport, allowing subordinates to feel valued and understood. Constructive feedback guides individuals toward improvement and facilitates personal and professional growth. Encouraging participation ensures that subordinates are engaged in the discussion, fostering an environment of collaboration and open communication, which is crucial for development and morale. Therefore, avoiding personal bias is fundamental to maintaining objectivity and fostering an effective counseling environment.